Terms of sale
Last updated: April 2026
1. Introduction
Welcome to MimiSquishy. These Terms & Conditions govern your use of our website mimisquishy.com and the purchase of products from our store. By accessing our website or placing an order you agree to be bound by these terms.
Please read these terms carefully before placing an order. If you do not agree with any part of these terms please do not use our website.
If you have any questions please contact us at contact@mimisquishy.com.
2. About Us
MimiSquishy is an e-commerce store specialising in squishy toys and stress relief products.
Website: mimisquishy.com Contact: contact@mimisquishy.com
3. Eligibility
By placing an order on our website you confirm that:
- You are at least 18 years of age or have the consent of a parent or legal guardian
- You are legally capable of entering into a binding contract
- The information you provide is accurate, complete and up to date
- You are not purchasing products for resale without our prior written consent
4. Products
4.1 Product Descriptions We make every effort to ensure that our product descriptions, images and prices are accurate. However we cannot guarantee that all information is completely error-free. In the event of a pricing error we reserve the right to cancel any orders placed at the incorrect price and notify you accordingly.
4.2 Product Availability All products are subject to availability. We reserve the right to discontinue any product at any time without notice. If a product becomes unavailable after your order has been placed we will contact you to offer an alternative or a full refund.
4.3 Product Variations As many of our products are handcrafted or manufactured in small batches slight variations in colour, texture or finish may occur between batches. These variations are normal and do not constitute a defect.
4.4 Age Recommendations Our squishy toys are recommended for ages 6 and above. Some products may contain small parts and are not suitable for children under 3 years old. Age recommendations are clearly indicated on each product page.
5. Pricing
5.1 Currency All prices on our website are displayed in US Dollars ($). If you are ordering from outside the US your bank or payment provider will convert the amount to your local currency at their applicable exchange rate.
5.2 Taxes Prices displayed on our website may or may not include applicable taxes depending on your location. Any applicable taxes will be clearly displayed at checkout before you complete your purchase.
5.3 Price Changes We reserve the right to change our prices at any time without notice. Price changes will not affect orders that have already been confirmed.
6. Orders
6.1 Placing an Order By placing an order on our website you are making an offer to purchase the selected products at the stated price. Your order is not confirmed until you receive an order confirmation email from us.
6.2 Order Confirmation An order confirmation email will be sent to the email address provided at checkout. This email confirms receipt of your order and does not constitute acceptance of your offer to purchase.
6.3 Order Acceptance We reserve the right to refuse or cancel any order at our discretion including but not limited to cases of pricing errors, suspected fraud, product unavailability or incomplete payment.
6.4 Order Modifications Once an order has been placed changes can only be made if the order has not yet been dispatched. Please contact us immediately at contact@mimisquishy.com if you need to modify your order.
7. Payment
7.1 Payment Methods We accept the following payment methods — Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay and Shop Pay. All available payment options will be displayed at checkout.
7.2 Payment Security All payments are processed through secure, certified payment gateways. We use SSL encryption to protect your payment information. We never store your full card details on our servers.
7.3 Payment Authorisation By submitting your payment details you authorise us to charge the total amount of your order including any applicable taxes and shipping costs.
7.4 Failed Payments If your payment is declined your order will not be processed. Please check your payment details or try an alternative payment method.
8. Shipping & Delivery
All shipping and delivery information is governed by our Shipping Policy, which forms part of these Terms & Conditions. Please refer to our Shipping Policy page for full details on delivery timeframes, shipping costs and international orders.
9. Returns & Refunds
All returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms & Conditions. Please refer to our Return & Refund Policy page for full details on eligibility, the return process and refund timeframes.
10. Intellectual Property
10.1 Our Content All content on our website including but not limited to text, images, logos, product descriptions and graphics is the property of MimiSquishy and is protected by applicable intellectual property laws. You may not reproduce, distribute or use any of our content without our prior written consent.
10.2 Your Content By submitting reviews, photos or other content to our website you grant us a non-exclusive, royalty-free licence to use, display and share that content for marketing and promotional purposes.
11. Prohibited Uses
By using our website you agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorised access to our systems or data
- Transmit any harmful, offensive or fraudulent content
- Scrape, copy or reproduce our website content without permission
- Purchase products for the purpose of resale without our prior written consent
- Submit false or misleading information
12. Disclaimer of Warranties
Our products are provided on an "as is" basis. While we make every effort to ensure product quality and accuracy of descriptions we make no warranties or representations regarding the suitability of our products for any particular purpose beyond their intended use as stress relief and sensory toys.
13. Limitation of Liability
To the maximum extent permitted by applicable law MimiSquishy shall not be liable for any indirect, incidental, special or consequential damages arising from your use of our website or products. Our total liability for any claim arising from a purchase shall not exceed the amount paid for the product in question.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.
14. Consumer Rights
Nothing in these Terms & Conditions affects your statutory rights as a consumer under applicable local law.
UK customers — your rights are protected under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.
EU customers — your rights are protected under the EU Consumer Rights Directive.
US customers — your rights vary by state. Nothing in these terms limits any rights you may have under applicable state or federal consumer protection laws.
In the event of any conflict between these terms and your statutory rights your statutory rights will prevail.
15. Third Party Links
Our website may contain links to third party websites. We are not responsible for the content, privacy practices or terms of any third party websites. We encourage you to read the terms and privacy policies of any third party websites you visit.
16. Privacy
Your use of our website and the personal data you provide is governed by our Privacy Policy, which forms part of these Terms & Conditions. Please refer to our Privacy Policy page for full details on how we collect, use and protect your data.
17. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of France, without prejudice to any mandatory consumer protection laws applicable in your country of residence.
Any disputes arising from these terms or your use of our website shall be subject to the jurisdiction of the French courts, without prejudice to your right as a consumer to bring proceedings in the courts of your country of residence.
18. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon publication on our website. Your continued use of our website after any changes constitutes your acceptance of the updated terms. We encourage you to review these terms periodically.
19. Severability
If any provision of these Terms & Conditions is found to be invalid or unenforceable by a court of competent jurisdiction the remaining provisions shall continue in full force and effect.
20. Contact Us
For any questions or concerns regarding these Terms & Conditions please contact us at:
📧 contact@mimisquishy.com
We aim to respond to all enquiries within 24-48 business hours.
MimiSquishy — mimisquishy.com 🌸